Frequently asked questions
Can't find what you're looking for? Contact our support team.
support@levtics.com
Ordering & Payments
How can I pay securely at Levtics?
We use Shopify Payments with SSL encryption and support Apple Pay, Google Pay, PayPal, and all major credit cards — 100% secure and PCI-compliant.
What if I don't have a credit card?
Choose PayPal, Affirm, or Afterpay at checkout for flexible US payment options with no extra fees.
Are prices in USD for US customers?
Yes, all prices are in USD with no hidden fees or currency conversion — optimized for US, Canada, UK, and Australia buyers.
Digital Delivery & Access
How do I get instant access to my digital product?
Right after payment, you'll receive a unique download link via email and in your Shopify account — no waiting, works on any device.
How long do I have access to my downloads?
Lifetime access. Your downloads are tied to your order — re-download anytime, even if you change email.
Does it work on Mac, PC, or mobile?
Yes, platform-independent PDFs and editable templates work on Mac, Windows, iOS, Android, and optimized for ChatGPT/Claude.
Returns & Support
What's your refund policy?
All sales are final for digital products. Since you receive instant access to your downloads, refunds are not available. If you have questions before purchasing, reach out to support@levtics.com.
Need help getting started?
Every product includes a 1-page quickstart guide. Reply to your order confirmation for 24/7 US-based support.